Terms & Conditions — Dr Melaxin

Welcome to Dr Melaxin. By accessing or purchasing from our website, you agree to the following Terms & Conditions. Please read them carefully before using our services.

1. General Information

This website is operated by Dr Melaxin. Throughout the site, “we”, “us”, and “our” refer to the brand Dr Melaxin and its ecommerce platform.
By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to these Terms & Conditions.

We reserve the right to update, modify, or replace any part of these Terms at any time. It is your responsibility to review this page periodically.

2. Online Store Terms

By using this website, you confirm that:

  • You are at least the legal age of majority in your region.
  • You are not purchasing our products for illegal or unauthorized purposes.
  • You will not misuse or interfere with the website, services, or security features.

3. Product Information

We strive to display our products as accurately as possible. However:

  • Colors, packaging, or textures may vary slightly.
  • Results may vary from person to person.
  • Our skincare products are not meant to replace professional medical advice.

All descriptions, prices, and availability may change without notice.

4. Orders & Payments

We reserve the right to refuse any order for reasons including but not limited to:

  • Suspected fraud or unauthorized activity
  • Incorrect information provided at checkout
  • Product unavailability

Prices are listed in the currency of your region and may include or exclude taxes depending on your location.
Your order is only confirmed once payment is successfully processed.

5. Shipping

Shipping times listed on the website are estimates.
We are not responsible for delays caused by carriers, weather, customs, or incorrect addresses.

Once an order is shipped, responsibility transfers to the shipping carrier.

6. Returns & Refunds

Please review our Returns Policy for detailed information.
We only accept returns in cases of damaged, defective, or incorrect products due to hygiene and safety regulations.

7. Intellectual Property

All content on this website—including logos, product images, text, graphics, and brand assets—is the property of Dr Melaxin and protected by copyright laws.
You may not copy, reproduce, sell, or distribute any content without prior written permission.

8. Limitation of Liability

By using our website or purchasing our products, you agree that:

  • Dr Melaxin is not liable for any indirect, incidental, or consequential damages.
  • We do not guarantee specific skincare results.
  • You use the products and website at your own risk.

9. User Accounts

If you create an account:

  • You are responsible for keeping your login details secure.
  • You agree to provide accurate information.
  • We may suspend or terminate your account for misuse or violations of these Terms.

10. Privacy

Your privacy is important to us.
Please review our Privacy Policy to understand how your personal information is collected, used, and protected.

11. Governing Law

These Terms & Conditions are governed by the laws of Canada (Quebec) and applicable federal laws.

Any disputes will be handled in Quebec jurisdiction.

12. Contact Information

If you have questions about these Terms & Conditions, contact us